Terms of Service
Overview
Welcome to Hops Collective. The terms “we”, “us” and “our” refer to Hops Collective. Hops Collective operates this store and website, including all related information, content, features, tools, products and services (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.
These Terms of Service (“Terms”) describe your rights and responsibilities when you use the Services. Please read them carefully, as they include important information about your legal rights, including warranty disclaimers and limitations of liability.
By using the Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use the Services.
Section 1 — Access and Account
By using the Services, you represent that you are at least the age of majority in your province or territory of residence, and that you have given consent for any minor dependents using your devices to access the Services.
You may be required to provide account, billing, shipping, and payment information. You represent and warrant that all information provided is accurate, current, and complete, and that you have the right to provide it.
You are responsible for maintaining the security of your account credentials and all activity under your account. Accounts may not be transferred, sold, or assigned.
Section 2 — Products
We make reasonable efforts to accurately display our products. However, product appearance may vary depending on device settings and display conditions.
We do not guarantee that product appearance or quality will match expectations or images exactly.
Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to discontinue products or limit quantities at our discretion.
Section 3 — Orders
Placing an order constitutes an offer to purchase. We may accept or decline orders at our discretion. An order is not accepted until confirmed.
Payment must be received and processed before acceptance. Once accepted, changes or cancellations may not be possible.
If we modify or cancel an order, we will attempt to notify you using the contact information provided.
Purchases are subject to our Refund Policy.
You represent that purchases are for personal use or gifting purposes and not for resale or redistribution of products as standalone goods.
Section 4 — Pricing and Billing
Prices, discounts, and promotions may change without notice. The price charged is the price at the time of order confirmation.
Prices do not include applicable taxes, shipping, handling, customs, or import charges unless stated otherwise.
You agree to provide accurate and complete billing and payment information and to update such information as needed.
You represent that you are authorized to use the payment method provided and that charges will be honored.
Section 5 — Shipping and Delivery
Delivery timelines are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events outside our control.
Once an order has been transferred to the carrier, delays are outside our control.
Risk of loss may transfer upon delivery or as otherwise outlined in our delivery policy.
Section 6 — Intellectual Property
All content and materials on the Services, including text, images, graphics, and design, are owned by Hops Collective or its licensors and are protected by applicable intellectual property laws.
You may use the Services for personal, non-commercial use only. Unauthorized use is prohibited.
All trademarks, logos, and brand elements are the property of their respective owners and may not be used without permission.
Section 7 — Optional Tools
We may provide access to third-party tools. These are provided “as is” and “as available” without warranties or endorsements.
Use of third-party tools is at your own risk. You are responsible for reviewing the terms of those providers.
New features or tools introduced will also be subject to these Terms.
Section 8 — Third-Party Links
The Services may contain links to third-party websites. We are not responsible for their content, accuracy, or practices.
Accessing third-party sites is at your own risk. You should review their policies before engaging with them.
Section 9 — Relationship with Shopify
The Services are powered by Shopify. However, all sales are made directly with Hops Collective.
Shopify is not responsible for any aspect of transactions between you and Hops Collective. You release Shopify and its affiliates from any related claims.
Section 10 — Privacy
Personal information is handled in accordance with our Privacy Policy:
[INSERT YOUR PRIVACY POLICY URL]
Shopify may also process personal information as described here:
https://www.shopify.com/legal/privacy
Section 11 — Feedback
If you submit feedback or content, you grant us a perpetual, worldwide, royalty-free license to use, modify, publish, and distribute it.
You represent that you have the right to provide such content and that it does not violate any laws or third-party rights.
We are not obligated to keep feedback confidential, compensate you, or respond.
Section 12 — Errors and Omissions
We may correct errors, inaccuracies, or omissions at any time, including after orders are placed, and may cancel orders if necessary.
Section 13 — Prohibited Uses
You may not use the Services for unlawful purposes or to violate any laws or rights.
Prohibited activities include, but are not limited to:
- Harassment or abuse
- Fraud or misleading activity
- Uploading malicious code
- Unauthorized data collection
- Interfering with system security
We may suspend or terminate access for violations.
Section 14 — Termination
We may terminate access to the Services at any time without notice.
Obligations incurred prior to termination remain enforceable. Certain sections will survive termination, including liability, indemnification, and intellectual property provisions.
Section 15 — Disclaimer of Warranties
The Services and all products are provided “as is” and “as available” without warranties of any kind, including merchantability, fitness for a particular purpose, durability, title, and non-infringement.
We do not guarantee that the Services will be uninterrupted, secure, or error-free.
Some jurisdictions may not allow certain exclusions, so these limitations may not apply in all cases.
Section 16 — Limitation of Liability
To the fullest extent permitted by law, Hops Collective and its affiliates will not be liable for any indirect, incidental, or consequential damages arising from use of the Services or products.
Section 17 — Indemnification
You agree to indemnify and hold harmless Hops Collective and its affiliates from any claims arising from your breach of these Terms or misuse of the Services.
Section 18 — Severability
If any provision is found unenforceable, the remaining provisions remain in effect.
Section 19 — Entire Agreement
These Terms constitute the entire agreement between you and Hops Collective and supersede prior agreements.
Section 20 — Assignment
You may not assign your rights without our consent. We may assign our rights without notice.
Section 21 — Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein.
Section 22 — Headings
Headings are for convenience only and do not affect interpretation.
Section 23 — Changes to Terms
We may update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.
Section 24 — Contact
If you have questions about these Terms, please use the contact methods provided on our website.