Contact The Hops Collective’s team of customer service representatives to help with any concerns or queries. For your convenience, our friendly staff are available between 9:00 am and 8:00 pm ET seven days a week.
Toll Free: 1-800-527-7769
New Corporate Orders | corporders@hopscollective.com |
New Residential Orders | neworders@hopscollective.com |
New International Orders | intlorders@hopscollective.com |
Address or Order Changes | orderchanges@hopscollective.com |
Accounting/Billing Issues | billing@hopscollective.com |
Delivery Status/Issues |
delivery@hopscollective.com or check out our Order Status Checker App. |
Damaged/Missing Gifts or Products | damages@hopscollective.com |
Product Quality Issues | productquality@hopscollective.com |
Refunds or Credits | refunds@hopscollective.com |
Other Customer Service Issues | othercs@hopscollective.com |