Contact Us
Contact The Hops Collective’s team of customer service representatives to help with any concerns or queries. For your convenience, our friendly staff are available between 9:00 am and 8:00 pm ET seven days a week.
Customer Care
Toll Free: 1-800-527-7769
Hours of Operation
Monday - Sunday
9:00 AM - 8:00 PM (EST)
EMAIL US ANYTIME
| New Corporate Orders | corporders@hopscollective.com |
| New Residential Orders | neworders@hopscollective.com |
| New International Orders | intlorders@hopscollective.com |
| Address or Order Changes | orderchanges@hopscollective.com |
| Accounting/Billing Issues | billing@hopscollective.com |
| Delivery Status/Issues |
delivery@hopscollective.com or check out our Order Status Checker App. |
| Damaged/Missing Gifts or Products | damages@hopscollective.com |
| Product Quality Issues | productquality@hopscollective.com |
| Refunds or Credits | refunds@hopscollective.com |
| Other Customer Service Issues | othercs@hopscollective.com |