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Contact Us

Contact The Hops Collective’s team of customer service representatives to help with any concerns or queries. For your convenience, our friendly staff are available between 9:00 am and 8:00 pm ET seven days a week.

Customer Care

Toll Free: 1-800-527-7769

Hours of Operation

Monday - Sunday
9:00 AM - 8:00 PM (EST)


New Corporate Orders
New Residential Orders
New International Orders
Address or Order Changes
Accounting/Billing Issues
Delivery Status/Issues
or check out our Order Status Checker App.
Damaged/Missing Gifts or Products
Product Quality Issues
Refunds or Credits
Other Customer Service Issues