Contact Us
Contact The Hops Collective’s team of customer service representatives to help with any concerns or queries. For your convenience, our friendly staff are available between 9:00 a.m. and 8:00 p.m. ET seven days a week.
Customer Care
Toll Free: +1 (800) 527-7769
Hours of Operation
Monday - Sunday
9:00 a.m. - 8:00 p.m. (EST)
EMAIL US ANYTIME
You may email a Hops Collective’s Sales Associate 24 hours a day, 7 days a week. Emails will be responded to within 24 hours.
| New Corporate Orders | corporders@hopscollective.com |
| New Residential Orders | neworders@hopscollective.com |
| Address or Order Changes | orderchanges@hopscollective.com |
| Accounting/Billing Issues | billing@hopscollective.com |
| Delivery Status/Issues |
delivery@hopscollective.com or check out our Order Status Checker App. |
| Damaged/Missing Gifts or Products | damages@hopscollective.com |
| Product Quality Issues | productquality@hopscollective.com |
| Refunds or Credits | refunds@hopscollective.com |
| Other Customer Service Issues | othercs@hopscollective.com |